Why is it important to include both the departure and arrival times in delivery documentation?

Including both the departure and arrival times in delivery documentation is crucial for verifying the duration of the delivery process, which plays a significant role in safety and efficiency reviews. This information allows organizations to analyze the time taken for deliveries and identify any delays or issues in the delivery route. By closely monitoring the duration, companies can implement necessary improvements to enhance operational efficiency, ensuring that deliveries are completed in a timely and safe manner.

In addition to verifying the time taken, these records can be essential in assessing whether delivery processes comply with industry standards and regulations, ultimately contributing to better service quality. This continuous evaluation helps in optimizing routing strategies, improving driver training, and increasing overall customer satisfaction.